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Privacy Policy

Effective Date: 3/1/2026
Business Name: Lotus Mindworks
 

1. Introduction

Lotus Mindworks (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book sessions, enroll in programs, or use our services.

By using our services, you consent to the practices described in this Policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Payment information (processed securely through third-party providers)

  • Date of birth (if required)

  • Information shared during coaching/healing sessions

B. Sensitive Personal Information

  • Emotional or personal experiences voluntarily shared during sessions

  • Wellness-related information provided by the client

This information is collected only with your consent.

C. Technical Information

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

3. How We Use Your Information

We use collected information to:

  • Provide coaching and healing services

  • Schedule appointments

  • Process payments

  • Send confirmations and reminders

  • Deliver digital products and courses

  • Improve website functionality

  • Send newsletters or marketing communications (with consent)

  • Comply with legal obligations

4. Legal Basis for Processing (If Applicable)

Where applicable (including GDPR regions), we process your data based on:

  • Your consent

  • Performance of a contract (service delivery)

  • Legal compliance

  • Legitimate business interests

5. Payment Processing

Payments are processed securely through third-party providers such as:

  • Stripe

  • Razorpay

  • PayPal

  • Wix Payments (if applicable)

We do not store full credit/debit card details on our servers.

6. Confidentiality of Coaching & Healing Sessions

All session discussions are treated as confidential, except:

  • Where disclosure is required by law

  • Where there is risk of harm to the client or others

  • With your written consent

Please note: Online sessions (Zoom, Google Meet, etc.) carry inherent digital risks despite security measures.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to:

  • Enhance user experience

  • Analyze website traffic

  • Remember preferences

You may disable cookies through your browser settings; however, some features may not function properly.

8. Data Sharing

We do not sell, rent, or trade your personal information.

We may share data only with:

  • Payment processors

  • Email marketing platforms

  • Website hosting providers

  • Legal authorities (if required by law)

All third-party providers are expected to maintain confidentiality and security standards.

9. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill service obligations

  • Maintain legal and accounting records

  • Resolve disputes

After this period, data will be securely deleted or anonymized.

10. Data Security

We implement reasonable technical and organizational measures to protect your personal data.

However, no electronic transmission over the internet is 100% secure. We cannot guarantee absolute security.

11. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent

  • Restrict or object to processing

  • Request data portability

To exercise these rights, contact us at: [Insert Email]

12. Children’s Privacy

Our services are intended for individuals aged 18 and above.

We do not knowingly collect personal information from minors without verified parental consent.

13. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

14. International Data Transfers

If you access our services from outside [Insert Country], your information may be transferred to and processed in our operating country.

By using our services, you consent to such transfers.

15. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Changes will be posted on this page with a revised “Effective Date.”

16. Contact Information

If you have any questions about this Privacy Policy, please contact:

Lotus Mindworks
Email: lotusmindworks@gmail.com
Phone: +919021566699

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